At Nitara Collection, we're committed to providing a seamless and convenient shopping experience. This includes transparent and reliable shipping services for all our customers. Please take a moment to review our shipping policy, which outlines important information about shipping methods, delivery times, and related details.
1. Shipping Zones
We currently offer shipping services to customers in the United States. We're working on expanding our reach, so please check back for updates on additional shipping destinations.
2. Shipping Methods and Costs
We offer a range of shipping options to suit your needs:
Standard Shipping: This method typically takes 3-7 business days for delivery, and shipping costs are calculated based on your order's weight and shipping address.
Express Shipping: If you need your items faster, we provide express shipping options at an additional cost. Delivery times for express shipping usually range from 1-3 business days, depending on your location.
3. Order Processing
We aim to process and ship your orders as quickly as possible. Orders are usually processed within 1-2 business days after payment confirmation. Please note that this may vary during peak seasons and promotional events.
4. Tracking Information
Once your order is shipped, you will receive a tracking number via email. You can use this number to track the status of your package. We work with reputable shipping carriers to ensure the safe and timely delivery of your items.
5. Shipping Fees
Shipping fees are determined based on the weight of your order and your shipping address. These fees will be calculated and displayed during the checkout process.
6. International Shipping
As of now, we only ship within the United States. We are actively exploring options to expand our international shipping services, so please stay tuned for updates.
7. Undeliverable Packages
In the event that a package is returned to us due to an incorrect address or any other issue, we will reach out to you for a corrected address. Additional shipping fees may apply in such cases.
8. Delays and Exceptions
While we strive to meet our delivery estimates, there may be instances where unforeseen circumstances lead to delays, such as extreme weather conditions or carrier issues. We appreciate your patience and understanding in such cases.
9. Contact Us
If you have any questions or concerns about our shipping policy or your specific order, please don't hesitate to contact our customer support team. We're here to assist you and ensure a smooth shopping experience.